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Full-service airlines • India

Air India

Air India is a full-service airline with a significant international footprint. Founded in 1932 in India, it operates flights to India, United States, United Kingdom, United Arab Emirates, Australia, Singapore, and Thailand. Below you'll find the essentials on its inventory, pricing, baggage policy and a direct link to the official site.

India, United States, United Kingdom, United Arab Emirates, Australia, Singapore, and Thailand

About Air India

Founded in 1932, Air India is a full-service airline headquartered in India. It operates a flight inventory with a significant international footprint, alongside the other full-service airlines indexed on Gopaxo — Skyscanner, Google Flights, Kayak, Momondo, Kiwi.

Why choose Air India?

Air India's standout features include: real-time cross-airline search, price drop alerts, direct and connecting flights, flexible tickets with cancellation option. They make it easy to compare options before booking and protect your trip if anything goes wrong.

  • real-time cross-airline search
  • price drop alerts
  • direct and connecting flights
  • flexible tickets with cancellation option
  • loyalty programme with miles

How the platform works

On Air India, you search by departure airport, destination and dates. Results are sorted by price, duration, stops or airline. Every flight shows the total price with taxes included, baggage policy, terminal and traveller reviews. Filters let you refine by departure time, airline and maximum layover duration.

Pricing, baggage and cancellation

Air India typically offers several fare classes: Basic (no checked bag, no free changes), Flex (bag included, changes allowed) and Business/First (premium onboard services). Payment happens online at booking, taxes and service fees included. Some flights allow instalment payments.

Booking on Air India

From Gopaxo, one click redirects you to Air India's official site (https://www.airindia.com) to finalise your booking. No extra fee: you get Air India's official rate and its standard customer support.

Most frequent questions about Gopaxo

What is Air India?

Air India is a full-service airline headquartered in India. It operates flights to India, United States, United Kingdom, United Arab Emirates, Australia, Singapore, and Thailand through its website and mobile app.

How does booking work on Air India?

You choose your departure and arrival airports, dates, passenger count and class. Air India shows available flights with the total price, taxes and fees included. Payment happens online, the e-ticket is sent by email.

Can I cancel my Air India flight?

Depends on the fare. Basic fares are non-refundable. Flex fares offer partial refunds or vouchers. Business/First fares are usually 100% refundable. Optional cancellation insurance is available.

What baggage is included with Air India?

Varies by fare: Basic usually includes 1 carry-on (8-10 kg max). Flex adds 1 checked bag (23 kg). Business/First allows 2 checked bags. Extra or oversized baggage is charged as an add-on.

Does Air India offer direct flights?

Depends on the destination. Check the "direct flight" box in filters. On long-haul, a layover is often required but can reduce the price by 30-50%.

How do I contact Air India support?

From your Air India account, you can access live chat, confirmation emails with a support phone number and complaint forms. 24/7 support in most markets.