Gopaxo
AVI

Full-service airlines • Colombia

Avianca

Avianca is a full-service airline with a global presence. Founded in 1919 in Colombia, it operates flights to Colombia, United States, Argentina, Brazil, Peru, Mexico, Ecuador, and United Kingdom and 1 other. Below you'll find the essentials on its inventory, pricing, baggage policy and a direct link to the official site.

Colombia, United States, Argentina, Brazil, Peru, Mexico, Ecuador, and United Kingdom and 1 other

About Avianca

Founded in 1919, Avianca is a full-service airline headquartered in Colombia. It operates a flight inventory with a global presence, alongside the other full-service airlines indexed on Gopaxo — Skyscanner, Google Flights, Kayak, Momondo, Kiwi.

Why choose Avianca?

Avianca's standout features include: real-time cross-airline search, price drop alerts, direct and connecting flights, flexible tickets with cancellation option. They make it easy to compare options before booking and protect your trip if anything goes wrong.

  • real-time cross-airline search
  • price drop alerts
  • direct and connecting flights
  • flexible tickets with cancellation option
  • loyalty programme with miles

How the platform works

On Avianca, you search by departure airport, destination and dates. Results are sorted by price, duration, stops or airline. Every flight shows the total price with taxes included, baggage policy, terminal and traveller reviews. Filters let you refine by departure time, airline and maximum layover duration.

Pricing, baggage and cancellation

Avianca typically offers several fare classes: Basic (no checked bag, no free changes), Flex (bag included, changes allowed) and Business/First (premium onboard services). Payment happens online at booking, taxes and service fees included. Some flights allow instalment payments.

Booking on Avianca

From Gopaxo, one click redirects you to Avianca's official site (https://www.avianca.com) to finalise your booking. No extra fee: you get Avianca's official rate and its standard customer support.

Most frequent questions about Gopaxo

What is Avianca?

Avianca is a full-service airline headquartered in Colombia. It operates flights to Colombia, United States, Argentina, Brazil, Peru, Mexico, Ecuador, and United Kingdom and 1 other through its website and mobile app.

How does booking work on Avianca?

You choose your departure and arrival airports, dates, passenger count and class. Avianca shows available flights with the total price, taxes and fees included. Payment happens online, the e-ticket is sent by email.

Can I cancel my Avianca flight?

Depends on the fare. Basic fares are non-refundable. Flex fares offer partial refunds or vouchers. Business/First fares are usually 100% refundable. Optional cancellation insurance is available.

What baggage is included with Avianca?

Varies by fare: Basic usually includes 1 carry-on (8-10 kg max). Flex adds 1 checked bag (23 kg). Business/First allows 2 checked bags. Extra or oversized baggage is charged as an add-on.

Does Avianca offer direct flights?

Depends on the destination. Check the "direct flight" box in filters. On long-haul, a layover is often required but can reduce the price by 30-50%.

How do I contact Avianca support?

From your Avianca account, you can access live chat, confirmation emails with a support phone number and complaint forms. 24/7 support in most markets.