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KIW

OTAs for your flights • Czechia

Kiwi.com

Kiwi.com is a online travel agency with a global presence. Founded in 2012 in Czechia, it operates flights to Czechia, United Kingdom, United States, France, Germany, Spain, Italy, and Brazil and 1 other. Below you'll find the essentials on its inventory, pricing, baggage policy and a direct link to the official site.

Czechia, United Kingdom, United States, France, Germany, Spain, Italy, and Brazil and 1 other

About Kiwi.com

Founded in 2012, Kiwi.com is a online travel agency headquartered in Czechia. It sells a flight inventory with a global presence, alongside the other online travel agencies indexed on Gopaxo — Skyscanner, Google Flights, Kayak, Momondo, Kiwi.

Why choose Kiwi.com?

Kiwi.com's standout features include: real-time cross-airline search, price drop alerts, direct and connecting flights, flexible tickets with cancellation option. They make it easy to compare options before booking and protect your trip if anything goes wrong.

  • real-time cross-airline search
  • price drop alerts
  • direct and connecting flights
  • flexible tickets with cancellation option
  • loyalty programme with miles

How the platform works

On Kiwi.com, you search by departure airport, destination and dates. Results are sorted by price, duration, stops or airline. Every flight shows the total price with taxes included, baggage policy, terminal and traveller reviews. Filters let you refine by departure time, airline and maximum layover duration.

Pricing, baggage and cancellation

Kiwi.com typically offers several fare classes: Basic (no checked bag, no free changes), Flex (bag included, changes allowed) and Business/First (premium onboard services). Payment happens online at booking, taxes and service fees included. Some flights allow instalment payments.

Booking on Kiwi.com

From Gopaxo, one click redirects you to Kiwi.com's official site (https://www.kiwi.com) to finalise your booking. No extra fee: you get Kiwi.com's official rate and its standard customer support.

Most frequent questions about Gopaxo

What is Kiwi.com?

Kiwi.com is a online travel agency headquartered in Czechia. It operates flights to Czechia, United Kingdom, United States, France, Germany, Spain, Italy, and Brazil and 1 other through its website and mobile app.

How does booking work on Kiwi.com?

You choose your departure and arrival airports, dates, passenger count and class. Kiwi.com shows available flights with the total price, taxes and fees included. Payment happens online, the e-ticket is sent by email.

Can I cancel my Kiwi.com flight?

Depends on the fare. Basic fares are non-refundable. Flex fares offer partial refunds or vouchers. Business/First fares are usually 100% refundable. Optional cancellation insurance is available.

What baggage is included with Kiwi.com?

Varies by fare: Basic usually includes 1 carry-on (8-10 kg max). Flex adds 1 checked bag (23 kg). Business/First allows 2 checked bags. Extra or oversized baggage is charged as an add-on.

Does Kiwi.com offer direct flights?

Depends on the destination. Check the "direct flight" box in filters. On long-haul, a layover is often required but can reduce the price by 30-50%.

How do I contact Kiwi.com support?

From your Kiwi.com account, you can access live chat, confirmation emails with a support phone number and complaint forms. 24/7 support in most markets.