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CIV

Tours & activities • Spain

Civitatis

Civitatis is a activities and tours booking platform with a significant international footprint. Founded in 2008 in Spain, it lists activities and tours across Spain, Mexico, Argentina, Peru, Colombia, United States, and France. Below you'll find the essentials on its catalogue, pricing, cancellation and a direct link to the official site.

Spain, Mexico, Argentina, Peru, Colombia, United States, and France

About Civitatis

Founded in 2008, Civitatis is a activities and tours booking platform headquartered in Spain. It sells a catalogue of activities with a significant international footprint, alongside the other activities booking platforms indexed on Gopaxo — Viator, GetYourGuide, Klook, Tiqets, Civitatis.

Why choose Civitatis?

Civitatis's standout features include: skip-the-line tickets and instant booking, free cancellation on most activities, verified post-experience reviews, mobile voucher accepted on site. They make it easy to compare options before booking and secure your experience on site.

  • skip-the-line tickets and instant booking
  • free cancellation on most activities
  • verified post-experience reviews
  • mobile voucher accepted on site
  • immediate confirmation

How the platform works

On Civitatis, you search by destination and dates. Results are sorted by price, traveller rating or relevance. Each activity shows duration, meeting point, guide language and verified post-experience reviews. Filters narrow down by type, budget and duration.

Pricing, payment and cancellation

Civitatis typically displays the price per person, local taxes included. Most activities are bookable up to 24h before start, with instant confirmation. Free cancellation is offered on most listings up to 24 or 48h before the experience.

Booking on Civitatis

From Gopaxo, one click redirects you to Civitatis's official site (https://www.civitatis.com) to finalise your booking. No extra fee: you get Civitatis's official rate and its standard customer support.

Most frequent questions about Gopaxo

What is Civitatis?

Civitatis is a activities and tours booking platform headquartered in Spain. It offers activities, tours and experiences across Spain, Mexico, Argentina, Peru, Colombia, United States, and France through its website and mobile app.

How does booking work on Civitatis?

You choose your destination and dates, select an activity and confirm payment. A voucher is sent by email (to print or show on mobile, depending on the activity).

Can I cancel my Civitatis booking for free?

Most Civitatis activities can be cancelled for free up to 24 or 48h before the experience. Some popular activities (attraction tickets, one-off experiences) are non-refundable — clearly marked before payment.

What language do Civitatis guides speak?

Depends on the activity. Most tours are offered in English, French, Spanish, Italian and German. The language is shown on the activity listing before booking.

Does Civitatis offer family-friendly activities?

Yes. Each listing shows minimum age, stroller accessibility and whether the activity suits families. Filters available from the search bar.

How do I contact Civitatis support?

From your Civitatis account, you can access live chat, confirmation emails with a support phone number and complaint forms. Support is available 7 days a week in most markets.