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City sightseeing • United States

CityPASS

CityPASS is a city sightseeing platform operating in several countries. Founded in 1997 in United States, it lists activities and tours across United States and Canada. Below you'll find the essentials on its catalogue, pricing, cancellation and a direct link to the official site.

United States and Canada

About CityPASS

Founded in 1997, CityPASS is a city sightseeing platform headquartered in United States. It operates a catalogue of activities operating in several countries, alongside the other city sightseeing platforms indexed on Gopaxo — Viator, GetYourGuide, Klook, Tiqets, Civitatis.

Why choose CityPASS?

CityPASS's standout features include: skip-the-line tickets and instant booking, free cancellation on most activities, verified post-experience reviews, mobile voucher accepted on site. They make it easy to compare options before booking and secure your experience on site.

  • skip-the-line tickets and instant booking
  • free cancellation on most activities
  • verified post-experience reviews
  • mobile voucher accepted on site
  • immediate confirmation

How the platform works

On CityPASS, you search by destination and dates. Results are sorted by price, traveller rating or relevance. Each activity shows duration, meeting point, guide language and verified post-experience reviews. Filters narrow down by type, budget and duration.

Pricing, payment and cancellation

CityPASS typically displays the price per person, local taxes included. Most activities are bookable up to 24h before start, with instant confirmation. Free cancellation is offered on most listings up to 24 or 48h before the experience.

Booking on CityPASS

From Gopaxo, one click redirects you to CityPASS's official site (https://www.citypass.com) to finalise your booking. No extra fee: you get CityPASS's official rate and its standard customer support.

Most frequent questions about Gopaxo

What is CityPASS?

CityPASS is a city sightseeing platform headquartered in United States. It offers activities, tours and experiences across United States and Canada through its website and mobile app.

How does booking work on CityPASS?

You choose your destination and dates, select an activity and confirm payment. A voucher is sent by email (to print or show on mobile, depending on the activity).

Can I cancel my CityPASS booking for free?

Most CityPASS activities can be cancelled for free up to 24 or 48h before the experience. Some popular activities (attraction tickets, one-off experiences) are non-refundable — clearly marked before payment.

What language do CityPASS guides speak?

Depends on the activity. Most tours are offered in English, French, Spanish, Italian and German. The language is shown on the activity listing before booking.

Does CityPASS offer family-friendly activities?

Yes. Each listing shows minimum age, stroller accessibility and whether the activity suits families. Filters available from the search bar.

How do I contact CityPASS support?

From your CityPASS account, you can access live chat, confirmation emails with a support phone number and complaint forms. Support is available 7 days a week in most markets.