Gopaxo
TUI

Guided tours • Germany

TUI

TUI is a tour operator with a significant international footprint. Founded in 1923 in Germany, it lists activities and tours across Germany, United Kingdom, Belgium, Netherlands, Austria, France, Spain, and Sweden. Below you'll find the essentials on its catalogue, pricing, cancellation and a direct link to the official site.

Germany, United Kingdom, Belgium, Netherlands, Austria, France, Spain, and Sweden

About TUI

Founded in 1923, TUI is a tour operator headquartered in Germany. It organises a catalogue of activities with a significant international footprint, alongside the other tour operators indexed on Gopaxo — Viator, GetYourGuide, Klook, Tiqets, Civitatis.

Why choose TUI?

TUI's standout features include: skip-the-line tickets and instant booking, free cancellation on most activities, verified post-experience reviews, mobile voucher accepted on site. They make it easy to compare options before booking and secure your experience on site.

  • skip-the-line tickets and instant booking
  • free cancellation on most activities
  • verified post-experience reviews
  • mobile voucher accepted on site
  • immediate confirmation

How the platform works

On TUI, you search by destination and dates. Results are sorted by price, traveller rating or relevance. Each activity shows duration, meeting point, guide language and verified post-experience reviews. Filters narrow down by type, budget and duration.

Pricing, payment and cancellation

TUI typically displays the price per person, local taxes included. Most activities are bookable up to 24h before start, with instant confirmation. Free cancellation is offered on most listings up to 24 or 48h before the experience.

Booking on TUI

From Gopaxo, one click redirects you to TUI's official site (https://www.tui.com) to finalise your booking. No extra fee: you get TUI's official rate and its standard customer support.

Most frequent questions about Gopaxo

What is TUI?

TUI is a tour operator headquartered in Germany. It offers activities, tours and experiences across Germany, United Kingdom, Belgium, Netherlands, Austria, France, Spain, and Sweden through its website and mobile app.

How does booking work on TUI?

You choose your destination and dates, select an activity and confirm payment. A voucher is sent by email (to print or show on mobile, depending on the activity).

Can I cancel my TUI booking for free?

Most TUI activities can be cancelled for free up to 24 or 48h before the experience. Some popular activities (attraction tickets, one-off experiences) are non-refundable — clearly marked before payment.

What language do TUI guides speak?

Depends on the activity. Most tours are offered in English, French, Spanish, Italian and German. The language is shown on the activity listing before booking.

Does TUI offer family-friendly activities?

Yes. Each listing shows minimum age, stroller accessibility and whether the activity suits families. Filters available from the search bar.

How do I contact TUI support?

From your TUI account, you can access live chat, confirmation emails with a support phone number and complaint forms. Support is available 7 days a week in most markets.