Gopaxo

FAQ

Luggage, bikes and pets

Hand luggage and hold luggage on trains, transporting bikes and travelling with pets in France and Europe.

How much luggage can I bring?

On SNCF, you can bring 2 large bags (max 70 × 90 × 50 cm) and 1 hand bag per person free of charge. Rules vary by company: Eurostar limits to 2 large bags + 1 hand bag, OUIGO charges a supplement from the second bag onwards. Check the carrier's policy before departure.

How do I travel with my bike on a train?

Dismantled bikes stored in a cover of max 120 × 90 cm are accepted free of charge as luggage on most trains. For non-dismantled bikes, a dedicated slot must be reserved separately (about €10 on TGV INOUI, free on Intercités and TER subject to availability). Some international lines require prior registration.

Can I travel with my dog or cat?

Yes. Small animals (under 6 kg) travel in a transport bag for about €7 on SNCF trains. Dogs over 6 kg, on a leash and muzzled, travel with a ticket of about €7. Rules differ at other carriers (DB, Trenitalia, Renfe, Eurostar): check the partner's pet policy.

Is there a weight limit for luggage?

There is no official weight limit on most trains, unlike planes. Dimensions, however, are regulated: each bag must be carried by its owner and fit in the provided storage spaces.

How do I transport a musical instrument?

Small instruments (violin, flute, guitar in case) are considered hand luggage. Bulky instruments (double bass, cello) require buying an extra seat on some companies. Check with the partner before travel.

What if I lose my luggage?

Report the loss as soon as possible to the conductor or the arrival station's reception. You can also declare the loss on the company's website. Keep the declaration number: it'll be requested if your bag is found or for any compensation.

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